Religious accompanist - Part time

Job Description: Religious guide (IMAM) for Umrah and Hajj

 

Context

Function

Religious guide

Department

Operations – BookingHajj.com

Type of contract

Seasonal with cumulative work of 1 month / year

Workplace

Belgian contract with 100% travel to Saudi Arabia

Status

Currently vaccant

 

 

 

Main objectives of the function

·        Coaching and accompanying the visit of a group of 120 pilgrims from Belgium to Mecca and Medina, and back

·        Your 2 main objectives are to ensure that our customers:

§  perform the full pilgrimage according to the Quran and Sunnah

§  have their religious questions answered

§  fully experience their pilgrimage journey and return thrilled of their experience with us

 

 

 

Key tasks

 

Before the trip:

·        Hold 2-3 sessions with customers to introduce yourself as their religious guide and key point of contact, introduce the company and prepare them for the trip (journey, tips / advices, the do's & don'ts, etc.)

·        Clearly explain the Islamic ritual before starting the trip

 

During the trip:

·        Coordinate the group – communicate clearly and in advance what the group needs to do at each step of the trip – daily religious briefing

·        Be available 24/7 to the group - Your phone is always on and you're always available and visible

·        Be enthusiastic and build enthusiasm when morale is down or things are not running as planned

·        Be particularly attentive to customer questions and answer as clearly as possible

·        Be able to resolve issues on the fly, and to focus on solutions rather than just flagging the problem

·        Write down all the religious question asked – the idea is to keep a data base in order to improve our e-learning system

 

After the trip:

·        Fill into the BookingHajj.com data base all the religious question asked – and your answer

·        Collect personal feedback from your group and act upon it for next time

 

 

Profile

Technical competencies

Educational background required

Master in Islamic sciences or currently working as an imam

Professional experience

Experienced imam

Skills required

Good communication

Sociable and create positive/relaxed atmosphere

Confident

Independent & team player

Conflict resolution

Structured thinker

Be customer and result oriented

Knowledge required

Good knowledge of Hajj and Umrah journeys, strong understanding of islamic jurisprudence around Hajj and Umrah. Good knowledge of the Quran, and history of Mecca and Medina.

Basic IT & social media

Languages required

Arabic is required, French or Dutch required, English is considered a plus

 

Specific required experience and abilities which could only be gained in a different, earlier function, and which is at least desirable, if not required?

·        You are able to take into account operational reality

·        You are pro-active, stress-resilient, pragmatic, result-oriented

·        You are a team player and you like to work with other people

·        You have an eye for details

·        You are willing to travel (from 1 up to 4 month per year)

·        You have strong communication skills both in writing and oral

 

 

Please email your cv, cover letter, at the following address : HR@booking-hajj.com